Terms and Conditions

Visiting and using the website paltinulake.ro, implies acceptance of the Terms and Conditions of use, presented in detail below.

About Us

The website paltinulake.ro is managed by SIP HOSPITALITY SERVICES SRL, headquartered in Bucharest Sector 5, DUMITRU FLORESCU Street, No. 17, ROOM 1, Floor 5, registered with the Trade Register : J2023012364401, VAT ID

Acceptance

This agreement governs your use of the website located at www.paltinulake.ro (hereinafter referred to as the “site”) and confirms that you agree to provide personal data and understand that hotel and tourism services cannot be provided without the requested personal information. Please read the terms and conditions of use presented below carefully before using or obtaining any materials, products, or services through the website www.paltinulake.ro.

SIP HOSPITALITY SERVICES SRL uses personal information to better understand your needs, help you complete transactions or bookings, communicate with you, provide services and support, and keep you informed about the services provided and special or seasonal offers. Occasionally, we use the information provided to contact you for research regarding our services, with the purpose of optimizing the services offered and meeting your expectations. We respect the privacy and security of the information provided when you use this site, including personal data, and for this purpose apply this policy. If you voluntarily provide SIP HOSPITALITY SERVICES SRL with any personal data, you hereby consent to SIP HOSPITALITY SERVICES SRL recording and managing this data for the purpose and duration determined by the nature of the transaction.

Data Registration

SIP HOSPITALITY SERVICES SRL processes the data provided by you for the purpose of:

• providing hotel services and other similar accommodation facilities;
• making reservations through the online or offline booking systems used by the Company;
• completing the guest registration form and carrying out payment formalities;
• sending/receiving advertising and marketing offers;
• pursuing a legitimate interest of the company or the third party to whom the data is disclosed, for which you provided consent when accessing the service.

Use of Data

SIP HOSPITALITY SERVICES SRL manages and uses the personal data received in accordance with applicable legislation. Any financial data collected is used exclusively for processing payments authorized through the online booking service – the official booking system Pynbooking.

Using strict internal procedures based on the provisions of Law no. 677/2001, supplemented and amended by Law no. 506/2004, we ensure that the personal data collected is not used for purposes other than those for which you have provided your consent.

Data will not be disclosed to anyone except authorized authorities (Police, Romanian Intelligence Service, etc.) based on a written request, in accordance with applicable legislation.

Information Notice

You are not obliged to provide your data for the purposes mentioned in Article 1 above. For the data provided by you through this website, we ensure its secure management and guarantee your rights provided by Law 677/2001 regarding the protection of individuals with regard to personal data processing and the free movement of such data, and Law 506/2004 regarding personal data processing and privacy protection in the electronic communications sector (right of access, right to intervention, right not to be subject to an individual decision, right to seek legal remedies, right to object to future processing, and right to request deletion). To exercise these rights, you may contact us by phone or email using the contact page.

Legislation

We comply with the requirements of Law no. 677/2001 regarding the protection of individuals with regard to personal data processing and the free movement of such data, amended and supplemented by Law no. 506/2004 regarding personal data processing and privacy protection in the electronic communications sector. This privacy policy is governed by Romanian law. In the event of a dispute, an amicable settlement will first be attempted within 30 working days from the registration of the complaint at our headquarters. If no agreement can be reached within the aforementioned period, jurisdiction shall belong to the courts of Bucharest.

Website Terms of Use

AGREEMENT REGARDING THE INFORMATION CONTAINED ON THE WEBSITE AND ITS USE:

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS OF USE PRESENTED BELOW BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES through www.paltinulake.ro. BY ACCESSING www.paltinulake.ro, YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THESE TERMS AND CONDITIONS OF USE. If you do not accept these Terms and Conditions, please leave the website www.paltinulake.ro.

Terms and Conditions of Use

This document refers to the conditions under which the website www.paltinulake.ro may be used. By accessing or using the website www.paltinulake.ro, you agree to the terms and conditions below. This website is owned by SIP HOSPITALITY SERVICES SRL . We reserve the right to change, modify, add, or remove parts of these terms at any time without notice, and unless otherwise specified, such changes will become effective immediately; therefore, please check these terms periodically for updates. Your continued use of the website after modifications to this Agreement constitutes acceptance of those changes.

User Rights

The user of www.paltinulake.ro has the right to view the website on a computer monitor, print portions of the website content on paper, and save pages electronically solely for personal, non-commercial purposes. The website is available only to individuals or legal entities capable of entering into valid contracts under Romanian law. Without limitation, the website and its services are not available to persons under the age of 18. Materials located on or through the website are provided by us for informational purposes only.

User Obligations

This Website, together with all its modules and materials, is the registered property of SIP HOSPITALITY SERVICES SRL .

You agree to comply with the following obligations, including but not limited to:

• The obligation not to copy, reproduce, republish, upload, post, modify, transmit, or distribute the website and materials presented without the permission of SIP HOSPITALITY SERVICES SRL . Unauthorized use of this website and/or the materials contained herein may violate copyright laws, trademark laws, intellectual property laws, or other applicable laws.
• The prohibition of transmitting political, pornographic, racist, or other materials that violate the law.
• The prohibition of creating databases or manuals by downloading the website content page by page. Copies may only be made in accordance with the terms of use.
• The information you provide to us must not contain any viruses, Trojan Horses, worms, logic bombs, or other computer programming methods intended to interfere with or intercept our system.
• Requests regarding the redistribution or republication of content should be addressed to SIP HOSPITALITY SERVICES SRL  at: contact@paltinulake.ro

 External Content

The content of our website may include content, statistical modules, links to and from external websites, or other materials from third parties. These are included because we consider them to be of interest to you or to SIP HOSPITALITY SERVICES SRL . We disclaim any responsibility for the accuracy, content, or availability of information found on websites linked to this website. The content of these websites may change without notice, and therefore we are not responsible for the content, services, or other situations related to or originating from any other website. These websites may allow their own cookies to be sent to users, may collect data, and request information. What are Cookies? An HTTP cookie or cookie module is a special text sent by a server to a web browser and then sent back by the browser each time it accesses that server. There are also a number of misconceptions about cookies, most based on the mistaken impression that they contain executable code or something that can affect the operating system. In reality, they are simply text and cannot perform any operation.

Use of Data

YOU AGREE THAT YOU USE THE WEBSITE AT YOUR OWN RISK. SIP HOSPITALITY SERVICES SRL assumes no responsibility regarding the correctness and accuracy of this information. www.paltinulake.ro is a website with informational content. SIP HOSPITALITY SERVICES SRL . does not guarantee in any way, explicitly or implicitly, the reality, timeliness, or completeness of the data and information presented on the website. Any inconsistencies or errors that may appear at any time between the website content and real information do not imply any liability of any kind for SIP HOSPITALITY SERVICES SRL . We reserve the right to modify, correct, or improve the website at any time without prior notice. You agree that SIP HOSPITALITY SERVICES SRL is not responsible in any way for damage to your computer or for the interception or misuse of credit card information by third parties.

Disclaimer Clauses:

YOU AGREE THAT YOU USE THE WEBSITE AT YOUR OWN RISK. SIP HOSPITALITY SERVICES SRL assumes no responsibility regarding the correctness and accuracy of this information. www.paltinulake.ro is a website with informational content. SIP HOSPITALITY SERVICES SRL does not guarantee in any way, explicitly or implicitly, the reality, timeliness, or completeness of the data and information presented on the website. Any inconsistencies or errors that may appear at any time between the website content and real information do not imply any liability of any kind for SIP HOSPITALITY SERVICES SRL . We reserve the right to modify, correct, or improve the website at any time without prior notice. You agree that SIP HOSPITALITY SERVICES SRL is not responsible in any way for damage to your computer or for the interception or misuse of credit card information by third parties.

The data and information publicly accessible on this website do not constitute recommendations, guarantees, consulting services, or commitments on behalf of SIP HOSPITALITY SERVICES SRL .

SIP HOSPITALITY SERVICES SRL shall not be held liable to any person/entity for any damages resulting, directly or indirectly, from the use of the website, as a result of any error or omission. We reserve the right to cancel or modify reservations when it is proven that a customer is engaged in fraudulent or inappropriate activities, without any liability toward you.

Newsletter and Promotional Materials

With your consent, you may receive promotional materials, offers, or surveys from us or our partners. If you no longer wish to receive such promotional materials, please contact us using the contact page on the website or via email at contact@paltinulake.ro

Rates

The rates displayed on the website are per room per night and include VAT, hotel tax, and breakfast. Rates are expressed in RON.

We can confirm your reservation only if you provide all requested information. Please ensure that all your personal details are correct.

The reservation may be cancelled free of charge up to 15 days before the arrival date at 11:00 AM.

Notifications

Any notifications regarding the terms and conditions contained on the website may be sent to: contact@paltinulake.ro

Termination

These terms remain in effect for the entire duration of website access. You may terminate these terms at any time by discontinuing use of the Website and destroying all materials obtained and all related documents, whether created in accordance with the terms of this Agreement or otherwise.

Applicable Law

The applicable law is Romanian law. Any disputes arising from this agreement shall be settled by the competent court at the headquarters of SIP HOSPITALITY SERVICES SRL . You agree that any legal action arising from or related to the terms of this Agreement shall be brought before the courts of Romania located at the headquarters of SIP HOSPITALITY SERVICES SRL .

Pets

Pets are not allowed inside the villas.